We worked with tado° to increase brand awareness and sales through on-site training, structuring a management team across UK retail sites and live 24/7 reporting of day-to-day activities and ROI.
Project objectives
- Raise awareness of tado° brand positioning and their new marketing positing since entering the UK market
- Deliver an educational program through our on-site dedicated team to store staff
- Audit & enhance shelf share in retail stores
- Enhance customer interaction & sales by educating staff on promotional offers and benefits of tado° products
- Activity promote the tado° pro installer app, which showcases the rewards and benefits that are available on the pro installer portal
- Build relationships with stores and support the management, attendance, and delivery of trade events
- Weekly feedback from each regional sales developer to discuss potential opportunists and red flags
Our solution
- Provision and management of tado° dedicated team across the UK building to 3 FTE across the consumer channel
- Appointment of an experienced client manager to project manage and oversee the delivery of KPI’s and objectives set by tado°
- Structured retail store visits based Tado’s priority call file, planned and routed by our inhouse logistics team
- Regular staff engagement in order to train and promote tado°’s current range and promotions
- Dedicated/branded team supporting retailer sites across the UK
- Live 24/7 reporting portal to track day-to-day activities and track real-time measurement of ROI.
Outcomes
- Huge Growth in Year On Year tado° sell out across three consecutive years working together
- OEM partners are more aligned with tado° through personalised training, events and collaboration in chosen stores
- Exceeded installer platform sign-up targets outset by tado°
- Training targets hit and exceeded across all consumer partners
- Increased consumer and installer mind share by exhibiting at a number of trade and consumer shows
- Enhanced product presence and positioning in trade outlets across the country
- Initial one year contract, providing two dedicated tado° field team members, has now extended into a third year with the team increasing to 3 dedicated heads.
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